NMIMS Assignment

Business Ethics – Question & Answer

“Business should provide Goods and Services in a manner that is sustainable and safe”. Prepare an executive summary (in your own words) to showcase how the company is delivering on this principle 2 of the National Guidelines on Responsible Business Conduct (NGRBC) from the Business Responsibility and Sustainability Report 2022-23 (BRSR) of a company of your choice. Choose one listed company from BSE/ NSE list of Top 100 companies by market capitalization. You must mention the name of the selected company and include the weblink of its BRSR. (You may also refer to the company website or its sustainability report for additional information on this principle and its indicators) DO NOT COPY PASTE

In order to answer this question first understand the concepts: National Guidelines on Responsible Business Conduct (NGRBC)

In today’s globalized world, consumers and investors are increasingly demanding businesses to operate ethically and sustainably. The National Guidelines on Responsible Business Conduct (NGRBC), established by India’s Ministry of Corporate Affairs in 2018, addresses this growing need. Let’s delve deeper into the NGRBC, exploring its purpose, applicability, core principles, and the benefits it offers to businesses and society as a whole.

Why the NGRBC? A Call for Responsible Business Conduct

The NGRBC emerged from a desire to foster a more responsible and accountable business environment in India. It aims to nudge companies towards practices that prioritize not just profit maximization, but also ethical considerations, environmental well-being, and social impact. This aligns with the growing focus on Environmental, Social, and Governance (ESG) factors in global business practices.

Who Does the NGRBC Apply To? A Wide Net for Responsible Conduct

The NGRBC is a comprehensive framework encompassing all businesses operating in India, irrespective of size, ownership structure, or industry sector. This includes both domestic companies and foreign multinational corporations (MNCs) with a presence in India. The NGRBC can also serve as a guiding principle for Indian MNCs venturing into overseas markets.

The Pillars of Responsible Business Conduct: The Nine NGRBC Principles

The NGRBC outlines nine key principles that serve as a roadmap for responsible business conduct. These principles are:

  1. Business Ethics: Upholding ethical standards in all business dealings, fostering a culture of transparency and integrity.
  2. Human Rights: Respecting and protecting human rights throughout the business value chain, from sourcing to labor practices.
  3. Consumer Interests: Ensuring fair and ethical treatment of consumers, including product safety, responsible marketing, and grievance redressal mechanisms.
  4. Labour Practices: Promoting decent working conditions, fair wages, and respecting workers’ rights to freedom of association and collective bargaining.
  5. Environment: Minimizing environmental impact through sustainable practices, pollution control, and efficient resource utilization.
  6. Fair Operating Practices: Encouraging fair competition, avoiding anti-competitive practices, and respecting intellectual property rights.
  7. Transparency and Disclosure: Maintaining transparency in business operations, and disclosing ESG performance through comprehensive reporting.
  8. Stakeholder Engagement: Proactively engaging with stakeholders, including employees, communities, and investors, and addressing their concerns.
  9. Grievance Redressal: Establishing robust mechanisms to address grievances related to human rights violations, environmental damage, or unfair business practices.

Benefits of Embracing the NGRBC: A Win-Win for Businesses and Society

By adopting the NGRBC principles, businesses can unlock a multitude of benefits:

  • Enhanced Brand Reputation: Consumers and investors increasingly favor companies with strong ESG credentials. Following the NGRBC demonstrates a commitment to responsible practices, leading to a positive brand image.
  • Improved Stakeholder Relationships: Proactive stakeholder engagement fosters trust and loyalty, leading to better collaboration and risk mitigation.
  • Reduced Operational Costs: Responsible practices, such as resource efficiency and pollution control, can help minimize operational costs.
  • Increased Access to Capital: Investors are increasingly prioritizing ESG factors. Businesses aligned with the NGRBC may find it easier to access financing.
  • Sustainable Growth: The NGRBC promotes long-term sustainability by encouraging responsible use of resources and mitigating environmental risks.

The NGRBC provides a valuable roadmap for Indian businesses navigating the evolving landscape of corporate responsibility. By integrating the NGRBC principles into their core values and operational practices, businesses can contribute to a more sustainable and equitable future for India, while simultaneously enhancing their own competitiveness and long-term success.

What is the Principle 2 of the National Guidelines on Responsible Business Conduct ?

Principle 2 of the National Guidelines on Responsible Business Conduct (NGRBC) in India typically focuses on the principle of “Respect for Human Rights.” While the exact wording of the principle may vary, it generally emphasizes the importance of businesses respecting and upholding human rights in all aspects of their operations.

Here’s a summary of what Principle 2 usually entails:

  1. Respect for Human Rights: Businesses should recognize and respect the human rights of all individuals affected by their operations, including employees, customers, communities, and other stakeholders.
  2. Non-discrimination and Equality: Businesses should ensure that their policies, practices, and decisions promote non-discrimination and equality, regardless of race, ethnicity, gender, religion, age, disability, sexual orientation, or other characteristics.
  3. Labor Rights: Businesses should uphold the rights of workers, including the right to fair wages, safe working conditions, freedom of association, and collective bargaining.
  4. Community Rights: Businesses should respect the rights of communities affected by their operations, including the rights to land, water, and natural resources, as well as the right to participate in decision-making processes that affect them.
  5. Supply Chain Responsibility: Businesses should extend their commitment to human rights throughout their supply chains, ensuring that suppliers and business partners also uphold human rights standards.
  6. Remedy Mechanisms: Businesses should establish effective grievance mechanisms to address human rights violations and provide remedies for individuals or communities adversely affected by their operations.

Overall, Principle 2 underscores the importance of businesses recognizing their responsibility to respect and uphold human rights as they conduct their operations, both within their own organizations and throughout their supply chains. This principle aligns with international standards such as the United Nations Guiding Principles on Business and Human Rights and reflects India’s commitment to promoting responsible business conduct.

ITC Business Responsibility and Sustainability Report

Principle 2 Businesses should provide Goods and Services in a manner that is sustainable and Safe.


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