Retailing creates —————– time utility place utility ownership utility all the above The factor leading to the growth of retailing is ———– changing consumer trends technology demographics all the above Consumers’ acquiring product through mail, telephone or computer orders are referred to as —. Outsourcing Outlet Shopping Non-traditional shopping In-home shopping Shopping malls, supermarkets, and …
According to Gronroos, Service Quality can be broken into: Internal and External quality Technical and functional quality Goods and service quality None of the above The knowledge and courtesy of employees and their ability to convey trust describes which of the service quality dimensions? Assurance Empathy Reliability Responsiveness The gap between expected service and company …
MCQ COMPUTERIZED ACCOUNTING AND E-FILING OF TAX RETURN (SEC6.1CHG) Answer the following questions [2×10=20] 1.Tally package …
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