Employee Relations MCQ No -1

Who created the Social Action Approach?

  • Max weber
  • Taylor
  • Adam Smith
  • Peter Drucker


The Social Action Approach was not created by any of the individuals mentioned in the options provided. The Social Action Approach is a theoretical framework within sociology that emphasizes the role of individuals and their actions in shaping society. It is associated with sociologists such as Max Weber, George Herbert Mead, and Herbert Blumer.

Which one is a statutory provision?

  • Medi-claim
  • Employee referral
  • Drinking water
  • None of the above


Among the options provided, “None of the above” is the correct answer.

Statutory provisions are laws or regulations that are enacted by a legislative body and have the force of law. They are legally binding and enforceable.

In the options provided:

a. Medi-claim refers to a type of health insurance policy and is not a statutory provision.

b. Employee referral is a practice or program implemented by organizations for the purpose of recruiting employees. It is not a statutory provision.

c. Drinking water is a necessity for human life and is often regulated to ensure safety and accessibility, but it is not specifically a statutory provision.

Therefore, none of the options listed represents a statutory provision.

What are the 3 key elements in Dunlop Approach?

  • Government
  • Organisation
  • Employee
  • All three


The correct answer is d. All three.

The Dunlop Approach, also known as the Systems Theory Approach or the Industrial Relations Systems Approach, is a theoretical framework developed by John Dunlop, an influential labor economist and scholar. The approach highlights the interrelationship and interaction between three key elements within industrial relations:

a. Government: Government refers to the role of the state or regulatory bodies in shaping and influencing labor relations. It includes laws, policies, and institutions that govern employment relationships, such as labor laws, minimum wage regulations, and labor courts.

b. Organization: Organizations represent employers or management within the industrial relations system. This element focuses on the strategies, practices, and policies adopted by employers in managing their workforce, including hiring, remuneration, work conditions, and employee relations.

c. Employee: Employees or workers constitute the third key element. This element focuses on the collective actions, interests, and organizations of workers, such as trade unions, labor movements, and employee associations. It emphasizes the role of employees in negotiating and advocating for their rights, benefits, and working conditions.

Therefore, all three elements (government, organization, and employee) are integral to the Dunlop Approach in understanding and analyzing industrial relations systems.

What are the Assumptions of the Social Action theory?

  • People are human beings
  • People are members of informal small groups
  • People have own personality level
  • All of these


The correct answer is d. All of these.

The Social Action Theory, also known as the Social Interaction Theory, is a sociological perspective that focuses on the actions and behaviors of individuals within a social context. It assumes the following:

a. People are human beings: This assumption recognizes that individuals are complex beings with thoughts, emotions, and agency. It acknowledges their capacity to make choices and take actions based on their subjective interpretations of the social world.

b. People are members of informal small groups: This assumption highlights the significance of social groups and their influence on individuals. It suggests that individuals are part of informal groups, such as families, friendship circles, or communities, which shape their attitudes, values, and behaviors.

c. People have their own personality level: This assumption acknowledges that individuals have unique personalities, characteristics, and traits that influence their actions. It recognizes that individuals may have different motivations, preferences, and perspectives that guide their behavior.

Therefore, all of these assumptions (people as human beings, people as members of informal small groups, and people having their own personality level) are inherent in the Social Action Theory.

In Workforce upskilling employees learn through the process of ______

  • Recruitment
  • Selection
  • Training and Development
  • Termination


The correct answer is c. Training and Development.

In the context of upskilling employees in the workforce, the process primarily involves training and development. Upskilling refers to the process of enhancing the skills, knowledge, and capabilities of employees to adapt to changing work requirements, advancements in technology, or new job roles.

While recruitment and selection are parts of the overall employee management process, they do not directly involve the process of upskilling. Recruitment refers to the process of attracting and hiring new employees, while selection involves choosing the most suitable candidates for specific job positions.

Termination, on the other hand, refers to the process of ending the employment relationship with an employee. It is not related to the process of upskilling, which focuses on enhancing employee skills and capabilities.

Therefore, the primary process involved in upskilling employees is training and development.

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