NMIMS Strategic Management Assignment solution for September 2023

WPP became global advertising bemouth because of a relentless acquisition strategy. This has led to its global dominance in such a scenario. a. If you were an owner of a small full-service advertising agency what strategies would you adopt to compete.


As an owner of a small full-service advertising agency competing against a global advertising behemoth like WPP, I would adopt the following strategies to position my agency competitively:

  1. Niche Specialization: Focus on developing expertise and specialization in a specific industry or niche. By positioning the agency as an expert in a particular sector, such as healthcare, technology, or sustainable brands, it can differentiate itself and attract clients looking for specialized services and industry knowledge.
  2. Agility and Flexibility: Leverage the advantage of being a smaller agency by being nimble and flexible in adapting to clients’ needs. Respond quickly to client requests, offer personalized services, and adapt to changing market trends faster than larger competitors.
  3. Creativity and Innovation: Emphasize the agency’s creative capabilities and innovative approaches to solving clients’ marketing challenges. Provide unique and out-of-the-box ideas that stand out from the standardized solutions offered by larger agencies.
  4. Strong Client Relationships: Prioritize building long-term, strong relationships with clients based on trust, reliability, and exceptional customer service. Focus on understanding their business goals, providing personalized attention, and delivering measurable results that exceed their expectations.
  5. Collaboration and Partnerships: Forge strategic partnerships with other complementary agencies, freelancers, or specialists in related fields. By leveraging collective expertise and resources, the agency can offer a comprehensive range of services to clients without the need for extensive in-house capabilities.
  6. Local Market Advantage: Capitalize on the knowledge and understanding of the local market. Develop strong connections with local businesses, community organizations, and influencers to gain a competitive edge in serving local clients who prioritize local expertise and understanding.
  7. Digital Expertise: Invest in building strong digital marketing capabilities. Offer comprehensive digital services, including social media marketing, search engine optimization, content marketing, and data analytics. Demonstrate expertise in leveraging digital channels to drive results for clients.
  8. Thought Leadership and Content Marketing: Establish the agency as a thought leader in the industry by producing high-quality content, such as blog posts, white papers, and case studies, that offer valuable insights and solutions to clients’ challenges. Engage in industry events, speaking engagements, and webinars to showcase expertise and build credibility.
  9. Exceptional Talent and Culture: Attract and retain top talent by creating a positive and collaborative work environment. Emphasize the agency’s culture, values, and opportunities for growth to attract talented individuals who share the agency’s vision and commitment to delivering outstanding work.
  10. Client Referrals and Testimonials: Leverage the power of satisfied clients by actively seeking referrals and testimonials. Encourage happy clients to share their positive experiences and results, which can serve as compelling endorsements to attract new clients.

By adopting these strategies, a small full-service advertising agency can effectively compete with larger agencies like WPP by offering specialized expertise, personalized services, creative solutions, and a strong focus on building client relationships and delivering exceptional results.

b. Analyze the state of India’s advertising industry and what the industry needs to do to evolve going forward in this highly competitive technology driven industry which is dominated by a few global giants.


The state of India’s advertising industry reflects a highly competitive landscape with significant growth potential. However, to evolve and thrive in this technology-driven industry dominated by a few global giants, the industry needs to focus on several key areas:

  1. Embrace Digital Transformation: The advertising industry in India needs to fully embrace digital transformation. This involves adopting advanced technologies, data analytics, programmatic advertising, and leveraging emerging platforms like mobile and social media. Agencies must invest in digital capabilities to meet the evolving needs and preferences of consumers.
  2. Data-driven Marketing: Leveraging data and analytics is crucial for the industry’s evolution. Agencies should focus on collecting, analyzing, and leveraging consumer data to understand their behavior, preferences, and demographics. This data-driven approach allows for more targeted and personalized advertising campaigns, resulting in better ROI for clients.
  3. Enhance Creativity and Innovation: The industry needs to foster a culture of creativity and innovation. Agencies should encourage and support their creative teams to develop breakthrough ideas and campaigns that capture the attention of consumers in a cluttered advertising environment. Embracing new storytelling techniques, emerging technologies, and interactive experiences can help brands differentiate themselves.
  4. Collaborate with Technology Companies: To compete with global giants, Indian advertising agencies should forge partnerships and collaborations with technology companies. By leveraging the expertise and capabilities of tech giants, agencies can access advanced tools, platforms, and innovations that enhance their service offerings.
  5. Focus on Integrated Marketing Communication (IMC): To remain competitive, agencies need to adopt an integrated approach to marketing communication. This involves breaking down silos within agencies and offering clients holistic strategies that seamlessly integrate different marketing channels. This ensures consistent messaging and enhances the overall impact of campaigns.
  6. Invest in Talent Development: The industry needs to attract and retain top talent by investing in talent development programs. Agencies should nurture young talent, provide training in digital marketing, data analytics, and emerging technologies. Encouraging diversity and inclusion can bring fresh perspectives and contribute to the industry’s growth.
  7. Regulatory Compliance and Ethical Practices: To build trust and credibility, the industry must adhere to regulatory guidelines and ethical practices. Agencies should prioritize transparency, consumer privacy, and responsible advertising. Embracing self-regulation and industry standards can foster a positive perception of the industry.
  8. Foster Client-Agency Relationships: Strong client-agency relationships are critical for success. Agencies should focus on understanding clients’ business objectives, becoming trusted advisors, and delivering measurable results. By providing exceptional service and value, agencies can differentiate themselves and retain clients in a competitive landscape.
  9. Collaborate and Innovate: Collaboration among agencies, clients, and other industry stakeholders is crucial for collective growth. Agencies should actively participate in industry forums, associations, and events to share knowledge, exchange ideas, and drive industry-wide innovation.
  10. Focus on Local Brands and Regional Markets: While global giants dominate the industry, Indian agencies can focus on local brands and regional markets. Understanding local cultures, languages, and consumer preferences can provide a competitive advantage in serving these markets effectively.

By focusing on these strategies, the Indian advertising industry can evolve and thrive in a highly competitive, technology-driven landscape dominated by global giants. Embracing digital transformation, data-driven marketing, creativity, collaboration, talent development, and ethical practices will position the industry for long-term success.

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