Retailing creates —————– time utility place utility ownership utility all the above The factor leading to the growth of retailing is ———– changing consumer trends technology demographics all the above Consumers’ acquiring product through mail, telephone or computer orders are referred to as —. Outsourcing Outlet Shopping Non-traditional shopping In-home shopping Shopping malls, supermarkets, and …
According to Gronroos, Service Quality can be broken into: Internal and External quality Technical and functional quality Goods and service quality None of the above The knowledge and courtesy of employees and their ability to convey trust describes which of the service quality dimensions? Assurance Empathy Reliability Responsiveness The gap between expected service and company …
MCQ COMPUTERIZED ACCOUNTING AND E-FILING OF TAX RETURN (SEC6.1CHG) Answer the following questions [2×10=20] 1.Tally package …
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An opportunity to be innovative is being given through redeployment. It empowers for complete utilization of the abilities, information and aptitude of the employees at different levels and empowers them to adapt up to the difficulties coming their direction. An organization going for redeployment requirements to target achieving the best utilization of talented personnel, while …
Recruitment, selection and placement: These three critical functions are under human resource management. These act as a section point for a planned employee. On the off chance that on the off chance that these cycles are not enough arranged and done then it could bring about turnover amongst employees. Effective recruitment is expected in request …
In this day and age with globalization and fast industrialisation holding qualified furthermore, specialized people is genuinely a test. The idea of long haul work is rapidly blurring with employees bouncing position. Occasions where employees would serve an organization for a really long time together still exist yet are becoming intriguing. In this sort of …
One of the important attributes of work organisation is its ability to give rewards to their members. Pay, promotions, fringe benefits, and status symbols are perhaps the most important rewards. Because these rewards are important, the way they are distributed have a profound effect on the quality of work life as well as on the …
Employee engagement as a subject is very important for HR Strategist, HR Specialist, Organization Consultant and students pursuing Strategic HRM, BBA, BMS, BHA, MBA , MHA & more. Employee Engagement Employee engagement can be described as the emotional commitment the employee towards its organization and its goals. This emotional commitment creates engaged employees who actually care about …
The Concept of Organizational learning is included in studies of MBA, MHA, Organizational Learning, Strategic HRM & more. What Is Meant by a Learning Organization? Answer: The organization portrayed as a learning system is certainly not new.3 In fact, at the turn of the last century Frederick W. Taylor’s learnings on scientific management were said …
THE FIELD OF ORGANISATIONAL BEHAVIOUR The field of OB concerns itself with the study of the behaviour of individuals and groups in the context of organisations. The following equation provides fundamental basis for understanding OB (French, Kast, & Rosenzweig, 1985, p.3): Behaviour = f (P, E) where P refers to personal characteristics and E represents …
